About Searcheble - Democratizing Intelligent Search for Every Organization
Our Mission and Values
Searcheble exists to democratize intelligent search for every content-based organization, regardless of size or technical resources. We believe that valuable information shouldn't be trapped behind poor search functionality, and that every visitor to a website deserves to find what they're looking for quickly and easily. Our core values center on accessibility, transparency, and genuine problem-solving—we're driven by the conviction that powerful technology should be simple to use, affordable for all, and focused on real user needs rather than impressive feature lists. We measure our success not by the complexity of our technology, but by how effortlessly people can find the information they need.
Our Origin Story
Searcheble was born from countless frustrating experiences watching talented organizations struggle with their website search functionality. The founding moment came when we realized that schools, councils, sports clubs, and non-profits—organizations doing incredible work in their communities—were losing visitors and overwhelming their staff with support requests simply because their website search couldn't handle queries like "bin day" or "school uniform policy." We saw a clear gap in the market: enterprise search solutions were too complex and expensive, while basic search was too limited. In 2024, we set out to build the solution we wished existed—search that's powerful enough to understand natural language, simple enough to set up in minutes, and affordable enough for any organization's budget.
What We Do
Searcheble transforms any content-based website into an intelligent, conversational assistant that understands what visitors are actually looking for. Instead of forcing users to navigate complex menus or guess the right keywords, our AI-powered search lets them ask questions naturally—like "When is the next school holiday?" or "How do I report a pothole?"—and get instant, accurate answers from your content. We provide both quick search results and advanced conversational capabilities, seamlessly integrating into existing websites without requiring technical expertise or months of configuration. Think of us as giving your website the ability to understand and respond to visitors the way a knowledgeable staff member would, but available 24/7 and able to handle unlimited simultaneous conversations.
Our Unique Approach
We're the "anti-enterprise solution" in the search market. While competitors focus on complex feature sets requiring extensive training and configuration, we've built search that works intelligently out of the box with your specific content. Our approach is fundamentally different: we index only your content (no competitor information cluttering results), understand the natural language your community actually uses, and require minutes of setup instead of months of professional services. We believe in transparent, usage-based pricing where you pay for value delivered, not hidden enterprise costs. Most importantly, we lead with understanding your challenges before proposing solutions—we're consultants first, vendors second, because we know that great search isn't about technology features, it's about solving real user problems.
Our Culture
Our culture reflects our product philosophy: simplicity, transparency, and genuine helpfulness. We operate as a lean, focused team where everyone understands that our technology succeeds only when it solves real problems for real people. We prioritize deep understanding of our customers' challenges over rapid feature development, believing that thoughtful solutions beat flashy functionality every time. Our team values direct communication, practical problem-solving, and the satisfaction that comes from making complex technology feel effortless for users. We maintain a consultative mindset in everything we do—whether it's product development, customer support, or internal collaboration—always asking "How does this actually help?" rather than "How does this look impressive?"
Where We're Based
Searcheble is proudly based in Christchurch, New Zealand, where we benefit from the city's innovative tech community and pragmatic approach to problem-solving. Our Christchurch location reflects our values of accessibility and straightforward communication—we're building global solutions with a local, personal touch. Being based in New Zealand gives us a unique perspective on serving diverse, geographically distributed communities, which directly informs how we design search solutions that work for organizations of all sizes and contexts.